Position Description崗位職責
Obey the work arrangements of the superiors.
服從上級的工作安排。
In accordance with the luggage service procedures requirements, provide luggage handling services farriving departing guests, keep records of each transportation situation.
按照行李服務流程和要求，為抵離客人提供行李搬運服務，并將每次運送情況做好記錄。
Assist in providing person-finding services in the lobby place various notice boards in the lobby. Replace expired notice boards in a timely manner move them to the designated storage locations.
協助做好大堂尋人服務和在大堂放置各類告示牌，及時撤換過期的告示牌并搬至指定的存放地點。
Do a good job in cleaning the luggage service equipment.
做好行李服務設備的清潔工作。
Welcome see off guests in accordance with the service process provide sliding doservice.
按照服務流程迎送客人，提供拉門服務。
Maintain theder of vehicles entering leaving, ensure the smoothness of passenger boarding alighting Spaces lanes.
維護出入車輛秩序，保證上下客車位和車道暢通。
Accurately answer guests inquiries proactively provide good service.
準確回答客人的詢問，主動做好服務工作。
Keep the environment around the post clean tidy. Pick up any debris such as fruit peels, scraps of paper cigarette butts in time.
保持崗位周圍的環境整潔，發現果皮、紙屑、煙蒂等雜物及時撿掉。
Be familiar with various service items business hours of the hotel, introduce the hotels various services to guests, introduce the facilities in the hotel rooms. Understthe information on transportation, business, tourism other aspects of this city.
熟悉酒店各種服務項目和營業時間，向客人介紹酒店的各項服務，介紹酒店客房設施。了解本市交通、商業、旅游等方面資料。
Be ready to respond to the receptionists call at any time, promptly accept room-taking tasks provide item transfer services fguests.
隨時聽從接待員的召喚，迅速接受帶房任務及為客提供物品轉接服務。
Show guests the way, answer their inquiries carefully try your best to meet their needs.
為客人指路，認真回答客人的詢問，盡量滿足客人的需求。
Handle the storage collection of guests luggage, keep detailed records of storage retrieval.
受理客人行李寄存及領取，并做好詳細的存取記錄。
Actively participate in various activitiesganized by the hotel the department, a