Responsibilities:
1. Quickly respond to customer feedback regarding product quality/application issues.
2. Verify specific information about customer quality/application issues on-site coordinate with the factory to implement temporary improvement measures.
3. Manage mitigate customer quality compliance requirements throughout the process.
4. Coordinate customer-specific complaints drive continuous improvement in both domestic overseas factories.
5. Provide tracking trend analysis of customer satisfaction metrics.
Qualifications:
1. At least a bachelor’s degree in engineering.
2. A minimum of three years of experience in quality/product-related roles within manufacturing, production engineering, and/product engineering.
3. Experience with manufacturing quality requirements in the electronics automotive industries (display industry preferred).
4. Proficiency in both Chinese English, with strong communication skills.
5. Flexibility to travel as required (Biz trip within the city）.
職責：
1. 快速響應客戶反饋的產品質量/應用問題
2. 現(xiàn)場驗證客戶質量/應用問題的具體信息，協(xié)調工廠采取臨時改善措施
3. 全程管理和緩解客戶質量和合規(guī)需求
4. 協(xié)調客戶特定投訴問題并推動工廠（國內和海外）持續(xù)改善
5. 提供客戶滿意度指標的跟蹤和趨勢分析
資格要求：
1. 至少擁有工學學士學位
2. 至少三年在制造、生產工程和/或產品工程中具有質量/產品相關經(jīng)驗
3. 在電子或汽車行業(yè)的制造和質量要求方面有經(jīng)驗（顯示行業(yè)優(yōu)先）
4. 精通中文和英語，溝通能力強
5. 具備出差的靈活性(市內出差)