Job Summary:
Manage the status schedule of all customerders, Returns, Complaints Requests
管理所有客戶訂單的狀態(tài)及交期、退貨、投訴和請求

Ensure Customer inquiries/issues are addressed/ resolved to completion
確保客戶咨詢/問題得到解決/解決完成

Ensure accuracy of data requirements in SAP
確保SAP中數(shù)據(jù)和要求的準(zhǔn)確性

Manage execution, requirements, maintenance of Customer Programs
管理客戶計劃的執(zhí)行、要求和維護

Resolveder related issues with intercompany departments
與公司內(nèi)部部門解決訂單相關(guān)問題

Issue Quotations follow-up on the results
創(chuàng)建報價并跟蹤結(jié)果

Prepare utilize analysis reports to improve programs communication/follow-up with Customers
編制和利用分析報表，以改進計劃和與客戶的溝通/跟進

Prepareder, RMA Forecast status reports.
準(zhǔn)備訂單、RMA和預(yù)測狀況報表

Backup Account/Sales Managers during Travel
客戶/銷售經(jīng)理出差期間提供支持

Customer portals
更新客戶網(wǎng)站

Requirements:
English
英語

BA/BS preferred
文科/理科學(xué)士學(xué)位優(yōu)先

1 years Fiberoptic related experience preferred
1年光纖或相關(guān)經(jīng)驗